Refund Policy
1. No Refund Policy
At ShortsGenie.ai, we do not offer refunds for any unused portion of your subscription. All sales are final.
2. Cancellation
You may cancel your subscription at any time from the settings, then billing section of your account. Your access to ShortsGenie.ai will continue until the end of your current billing period.
3. Exceptional Circumstances
In rare cases of extended service outages or significant changes to our service offering, we may consider providing account credits or extending subscription periods. These will be evaluated on a case-by-case basis.
4. Free Trial
If we offer a free trial, you will not be charged during the trial period. To avoid charges, please cancel your subscription before the trial period ends if you decide not to continue with our service.
5. Billing Errors
If you believe you have been erroneously charged, please contact our support team immediately. We will investigate the issue and if an error is confirmed, we will credit your account or provide a refund as appropriate.
6. Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of ShortsGenie.ai after any changes indicates your acceptance of the modified refund policy.
7. Contact Us
If you have any questions about our refund policy, please contact us at [email protected]